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Mr. Potter,
Thank you for bringing these issues to light. Like a previous commenter, Maria C., I am having issues with UHC, I also had a hip arthroscopy to address bone spurs and some other issues with my hip, and UHC is refusing to pay. What is most distressing is that they have paid for this procedure in the past, but now are stating that it is experimental and unproven. Despite the fact that an external reviewer deemed the procedure NOT experimental in Maria's case, and ordered UHC to pay, UHC refuses to pay for my procedure. I currently author a blog about my experience with this procedure and have had countless emails from other UHC members telling me about their experiences, and UHC refusing to cover the surgery. Most patients with this condition are young and active, but suffering from hip pain. Hip arthroscopy is a minimally invasive procedure that can correct the anatomical deformity in the hip. Since UHC is denying coverage for this procedure, as well as the more invasive open procedure to correct the abnormality, young patients are left with no choice but to continue to suffer hip pain, until the joint has degenerated enough to need a total hip replacement.
I am reaching out to your organization to help get UHC and other carriers who do not cover this procedure, to realize that this is a highly beneficial procedure, that it is not experimental, and that there is plenty of peer reviewed literature to prove this.